2018 Advanced School of Marketing Research

University of Georgia, Terry College of Business Executive Education Center
Atlanta, GA 30326
11/5/2018 7:30 AM - 11/9/2018 12:00 PM
Register before 10/6/2018 12:00 AM for early registration fee
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Stay Ahead of the Curve

The basics of marketing research are changing. Even the skills you learned a few years ago are already becoming dated.

Strengthen your foundational marketing research knowledge and add advanced skills in today’s most important topics like data visualization and brain science.

In five days of immersive learning, you’ll get the latest thinking in marketing research theory, application and how it all helps you answer important business questions.

  • Why isn’t our current online research providing helpful results?
  • Do I really understand our customers?
  • What marketing messages lead to action?
  • Will people like our new product?
  • What do customers really think about our company?
  • How do I balance prices, volume and margins?
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Register by October 5, 2018 and Save $380!


Is This for Me?

This course is designed for professional marketing researchers who have a solid base of statistical analysis experience and understand how marketing research works. Managers of marketing research departments will also benefit by becoming more familiar with advanced research methods and their application across an array of industries and problems.


Advanced School of Marketing Research Cancellation Policy

You may cancel your registration at any time by emailing info@ama.org or calling 800.AMA.1150 or 312.542.9000. Cancellations received more than 30 days prior to  the start of the event will receive a 100% refund. Cancellations received 7 to 30 days prior to the start of the event will receive a 50% refund. No refunds will be provided for cancellations received less than 7 days prior to the event. No refunds will be issued after the event. All refunds will be refunded to your original method of payment. Registrations may not be shared, but may be transferred at no cost at any point prior to the start of the event with notification to the AMA by phone or email.

Please note: Any hotel room booked outside the negotiated block of rooms will not be reimbursed for expenses, including the need to cancel the event.​




Breakfast, breaks, and lunch will be provided each day.  There is an evening reception on Thursday.

Monday, November 5

8:30am-10:00am - Online Research Development
Jeff Miller, President & CEO, Burke, Inc.

Online research is now one of the most commonly used tools in the marketing researcher's toolkit, but in recent years a great deal of change has occurred in this important area. We will explore some of the opportunities and risks associated with emerging tools, such as mobile-based data collection, and will address some of the current challenges to the effective use of Web surveys. We will also tackle one of the biggest concerns facing the research community: declining data quality from fraudulent, professional and/or fatigued members of online panels. We examine not only the magnitude of this problem, but will also discuss the most effective methods for combatting it. Other topics covered in this session include current trends in online research, the latest techniques and technologies for data collection (such as Prediction Markets), and the use of non-conscious measurement in an online environment. The session will also discuss some best practices in the design and deployment of online surveys. 

10:00am-10:30am – Break

10:30am-noon - Qualitative Research 
Candice Hollenbeck Ph.D., Faculty, Marketing Department, University of Georgia

Much emphasis has been recently placed on the future of qualitative research in the online sphere — e.g., on online communities and consumer boards. However, traditional qualitative research methods — e.g., focus groups and in-depth interviews (IDIs) — still play a fundamental role in providing powerful and meaningful insights. This session is focused on understanding the foundations and purpose of qualitative research, current trends, the trade-offs associated with qualitative research, and the breadth of online and offline tools that qualitative researchers can leverage to generate powerful and actionable insights. We will also explore the following issues in qualitative research:  

  1. What skills are required of qualitative researchers?  
  2. What are the most important components of a qualitative research discussion guide, and how would this apply to various research tools?
  3. How is social media influencing qualitative research?  
  4. How can my company use research communities?

12:00pm-1:15pm – Lunch

1:15pm-2:45pm - Qualitative Research Tools (Cont’d)

2:45pm-3:15pm - Break 

3:15pm-4:45pm- Social Media Research 
Kendall Nash, Vice President, Qualitative Research Services, Burke, Inc.  

This session will take a deeper dive into qualitative research, focusing specifically on social media, online communities, and virtual platforms. The emphasis will be on demonstrating how these tools are being used by qualitative research professionals to support data collection and enhance the ability to reach their target audience to support better decision making. The discussion will include an emphasis on the fundamental skills and knowledge needed to appropriately apply these next generation tools and will specifically address:

  • How social media networks are being used for research purposes including secondary research 
  • Social media and virtual tools which are available 
  • Major players in the social media and online qualitative research landscape

Tuesday, November 6 

8:30am-10:00am - Conjoint Analysis and Discrete Choice
John Wurst, Ph.D., President, Atlanta Marketing Sciences Consulting, and faculty, Marketing Department, University of Georgia

Marketing researchers have increasingly turned to conjoint and discrete choice experiments to address questions about product and price optimization and strategy. Fundamental to these techniques is the plan for running the study, which is called the experimental design. The purpose of the first half of this session is to provide a practitioner oriented introduction to experimental designs for conjoint and discrete choice analysis. The session will cover how designs are created and assessed.  Real-world examples will be presented, and interactive class exercises will be included. The second half of the session will extend coverage of conjoint and discrete choice by presenting modeling and estimation techniques. The discussion will include traditional procedures, latent class and hierarchical Bayesian methods, maximum difference scaling (MaxDiff), and recent developments. Real world examples will be presented, and interactive class exercises will be included. Coverage will include modeling and model estimation, market simulators, and interpreting results.

10:00am-10:30am - Break

10:30am-12:00pm - Conjoint Analysis and Discrete Choice (Cont’d)

12:00pm-1:15pm - Lunch

1:15pm - 2:45pm – Behavioral Economics and Research 
Marcus Cunha Jr., Ph.D., Associate Professor of Marketing, University of Georgia

Traditional methods of market research have had their effectiveness challenged recently because many believe that such methods may not accurately capture actual consumer behavior. Behavioral Economics, along with other implicit behavior methods, has been proposed as a tool to close this gap between stated behavior and actual behavior as it provides researchers with a set of prescriptive rules that help to predict behavior under different conditions. In this session, we will discuss the underpinnings of behavioral economics, describe a series of heuristics and biases, and discuss the implications of these seemingly irrational behaviors for consumer insights.

2:45pm-3:15pm - Break 

3:15pm-4:45pm - Behavioral Economics and Research (Cont’d)

Wednesday, November 7

8:30am-10:00am - Pricing Research
Rob Arnett, Executive Vice President, M/A/R/C Research

Pricing is one area of marketing research that can always demonstrate its ROI.  Methods of pricing research can help add incremental sales, prop up unit volume, or pad the bottom line.  Unfortunately there are a lot of ways to gather information to inform pricing decisions, and they vary in terms of the degree of insight and forecasting accuracy they provide.  This session will provide an overview of the most popular methods including monadic tests, the von Westendorp Price Sensitivity Meter and its variants, and discrete choice modeling.  The session will use real-world examples to highlight the pros and cons of these methods, and will end with a primer on practical considerations on choosing the right method and best practices in setting up the research.

10:00am-10:30am - Break

10:30am-12:00pm - Measuring Brand Equity
Christopher Murphy, Chief Client Officer, Kantar North America  

Brand equity is an important component of successful marketing performance. This session will examine currently used methods of determining and measuring brand equity and will deep dive into why certain practices are more effective than others.   The specific elements of brand equity models will be examined to determine which elements are most important and why. The session will compare and contrast traditional and more cutting edge models to demonstrate which model is best in a given scenario.  Case studies demonstrating how and when to use the equity models will be shared.

12:00pm-1:15pm - Lunch

1:15pm-2:45pm – New Product Development
Walter Blotkamp, Vice President MMR Research Associates

Creating insight is a crucial part of new product development, and the tools we cover throughout this week put us in good stead for developing such insight. Still, it is widely reported that 9 out of every 10 new products launched fail (just take a look at TV show cast-offs!)  We will discuss why this is the case and provide a framework to increase chances of new product success.  The breakdown is largely due to an inability to turn true insight into foresight – a lack of attaching an insight to competitive landscape end states and the changes likely to take place.  While truly finding a need and filling it is certainly one path to success, human motivations short of needs such as simple wants and desires are often overlooked as potential territories for development.  Instead of just asking “what’s not working” or “what could work better,” we can and should structure inquiry around aspirations as well.  We will review best-in-class research techniques associated with new product development such as needs gap analysis, feature optimization, concept testing, demand forecasting, scenario assessment, and strategic opportunity mapping.  We will show how judicious use of these techniques can help ensure that the “good” is not sacrificed in pursuit of “the perfect” and incremental solutions are successfully implemented.

2:45pm-3:15pm - Break 

3:15pm-4:45pm - New Product Development (Cont’d)

Thursday, November 8

8:30am-10:00am - Making Brain Science Pragmatic
Charles Swann, Vice President, LRW

This session will focus on understanding consumers' non-conscious and emotional motivation.  It comes as no surprise to hear that consumers are not always thorough, rational decision makers. In fact, research shows that we are able to make all kinds of decisions-from evaluating someone's trustworthiness to deciding if the price of soda is good or bad-without conscious consideration. So how do we make sense of all of this and, as importantly, how should it impact our research approaches?

Charles will present a framework, based on decades of academic research, to understand how consumers' non-conscious and emotional motivations impact their decisions. By the end of this session you will understand why emotions and non-conscious motivations are important, when they are most likely to impact consumers, and how to impact consumers' emotional and non-conscious motivations.

Charles will also discuss the tools available to measure these motivations, helping you to choose the right approaches for your business objectives.

10:00am-10:30am - Break

10:30am-12:00pm - Making Brain Science Pragmatic (Cont’d)

12:00pm-1:15pm - Lunch

1:15pm - 2:45pm – Market Segmentation
Jim Harper, Director of Advanced Analytics, M/A/R/C Research

Market Segmentation often informs corporate strategy and drives key marketing decisions. A good segmentation program allows an organization to identify and focus on meeting the needs of the specific customer subgroups offering the best opportunities for success. This session will explore a variety of methods and approaches for the identification of effective market segmentation solutions, along with discussion of implementation techniques to understand product positioning and develop actionable segment targeting programs. The use of traditional segmentation techniques in effective marketing will be considered, as well as recent trends and practices in market segmentation.

2:45pm-3:15pm - Break 

3:15pm-4:45pm - Market Segmentation (Cont’d)


Friday, November 9

8:30am-10:00am - Data Visualization
Kristen Downs, Graphics Specialist, MMR Research Associates

Data visualization is more than just a concept; it’s a critical skill that can be learned. In an industry where so much of the information being reported is numbers-based, being an effective visual communicator is essential to creating impactful, engaging reports. Learn specific techniques for choosing the most appropriate method of displaying data, as well as how to clear the clutter and use visual cues to guide your reader through a report. An interactive group session will challenge participants to identify best practices for data visualization, while real-world before & after examples will demonstrate those best practices in action.

10:00am-10:30am - Break

10:30am-12:00pm - Data Visualization (Cont’d)

Boxed Lunch


Monday, November 5

​Qualitative Research 
Candice Hollenbeck Ph.D., Faculty, Marketing Department, University of Georgia

Social Media Research 
Kendall Nash, Vice President, Qualitative Research Services, Burke, Inc.  

Online Research Development
Jeff Miller, President & CEO, Burke, Inc.

Tuesday, November 6 

Conjoint Analysis and Discrete Choice
John Wurst, Ph.D., President, Atlanta Marketing Sciences Consulting, and Faculty, Marketing Department, University of Georgia

Behavioral Economics and Research 
Marcus Cunha Jr., Ph.D., Associate Professor of Marketing, University of Georgia

Wednesday, November 7

Pricing Research
Rob Arnett, Executive Vice President, M/A/R/C Research

Measuring Brand Equity
Christopher Murphy​, Chief Client Officer, Kantar North America  

New Product Development
Walter Blotkamp, Vice President MMR Research Associates

Thursday, November 8

Making Brain Science Pragmatic
Charles Swann​, Vice President, LRW

Market Segmentation
Jim Harper​, Director of Advanced Analytics, M/A/R/C Research

Friday, November 9

Data Visualization
Kristen Downs, Graphics Specialist, MMR Research Associates

Registration is not available at this time.


University of Georgia
Terry College of Business Executive Education Center
Live Oak Square • 3475 Lenox Road NE • Atlanta, GA 30326

Offering WiFi and state-of-the-art amenities, the center is located next to the conference hotel and within walking distance of restaurants, entertainment, Phipps Plaza, and Lenox Square Mall. Twenty-five minutes from Hartsfield International Airport, the venue is accessible via Interstate 85, Interstate 75 and Georgia State Route 400, as well as by MARTA, Atlanta’s rapid transit system (Lenox or Buckhead station). Secure, covered parking is available adjacent to the building.


Atlanta Marriott Buckhead Hotel and Conference Center
3405 Lenox Road NE (adjacent to the Terry Executive Education Center)

BOOK YOUR GROUP RATE for Terry College of Business Advanced School of Marketing Research 

A discounted rate of $148 a night has been negotiated with the hotel. To get the special rate, you must book by October 5 and call the following number to make your reservation: 888-855-7741. Groupe Code name is Advanced School of Marketing Research. Group rate will be honored 3 days before arrival and 3 days after departure based on availability.

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